The SoPA Knowledge Base is located at https://sopaid.tulane.edu/kb.

Users with privileges to publish content on the Knowledge Base will find the Knowledge Base tools available in the WordPress toolbar.

Knowledge Base > All Articles

Displays a list of all current Knowledge Base articles. You can edit, trash, or view each article.

Knowledge Base > Add New

Opens a form to create a new Knowledge Base article.

• • Template > Choose Template: ignore this block (we are not using templates)
  • Knowledge Base > SoPA Knowledge Base: ignore this block (we use only one Knowledge Base)
  • Section > Choose Section: This is how to place a Knowledge Base article into a category. To add new categories, use Knowledge Base > Sections in the WordPress menu.

Creating a Knowledge Base article

Follow these steps:

1. 1. Go to Knowledge Base > Add New
   2. Enter a Title
      • The Knowledge Base search uses titles to find articles
   3. Enter text, images, video, and other media for the article in the text editor
   4. Use the Section > Choose Section block to the right of the text editor to select the category for the article
      • Note: New sections can be added at Knowledge Base > Sections
   5. Use the Publish block to the right of the text editor to publish the article by clicking the Publish button
   6. Ignore other blocks including: Excerpt, Send Trackbacks, Discussion, Author, Template Knowledge Base, Articled Icon, and Featured Image

Knowledge Base > Manage KBs

We are using only one Knowledge Base, so you can ignore this option.

Knowledge Base > Sections

Sections are the primary way to organize Knowledge Base articles. Use Knowledge Base > Sections in the WordPress menu to add or edit sections.

BasePress

The BasePress menu controls basic settings in the Knowledge Base. Most users will not need to access these menus.